Frequently Asked Questions

Everything you need to know about shopping with Complement.

What shipping methods do you offer?

We provide standard, express, and next-day delivery options. Orders over $50 qualify for free standard shipping within the continental United States.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to be eligible for a full refund.

How can I track my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Are your products covered by a warranty?

Yes, many of our products include a manufacturer's warranty. Please check the specific product page for details regarding coverage duration and terms.

Can I change or cancel my order after it has been placed?

We process orders quickly, but if you contact our support team within 1 hour of placement, we will do our best to accommodate changes or cancellations.