Returns & Exchanges

At Complement, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day return policy for a full refund or exchange. If your item doesn't meet your expectations, our streamlined process ensures a quick and hassle-free resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided through the portal and affix it clearly to the outside of your return package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; you will receive a confirmation email once our warehouse has processed your refund.